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Facebook Promotional Guidelines Updated

by Christine Mortensen on October 22, 2013

Facebook updated it’s promotional guidelines. But more importantly, what does this mean for you?

I am sure a majority of you in the social media world have heard the latest from Facebook; company administrators on Facebook pages can now post promotions without using third party apps! YAYY!

For all of you saying, “What does that even mean?” let me explain: Previously, it was technically against Facebook policy for companies to ask for likes, comments or wall posts in the name of promoting a certain event, product, etc. Oh you are saying you didn’t know that that was a rule? Well, most small businesses didn’t.

Previously, businesses would have to have an IT department go through Facebook’s approved apps (or use an approved third-party vendor) in order to create or license an approved promotion for that businesses FB page. Businesses could not use a “like” or a “comment” on Facebook as a voting mechanism for people to win contests.

This new development now allows businesses of any kind to promote on Facebook without breaching the contract/guidelines. You can now ask followers/likers/fans to like photos or comment and/or post on the companies page in the name of a promotion or contest.

There's always a catch...

But before you get too excited, there are still some guidelines you must abide by before creating promotions on Facebook. For one, you must clearly explain the guidelines of eligibility for any said promotion. Two, the person involved in the contest cannot personally share and promote on his/her own timeline in the name of your company. Three, in the terms and guidelines of the contest you must explain that Facebook itself is in no way legally liable for the terms of the said contest.

To show examples:

Here is what used to be "illegal" with the previous Facebook promotion guidelines

FB_Not Allowed
And here is a post that is now acceptable with the new Facebook promotion guidelines:

FB_OK

Here are the exact terms that were released by Facebook:

“Now, promotions may be administered on Page Timelines and in apps on Facebook. For example, businesses can now:

  • Collect entries by having users post on the Page or comment/like a Page post
  • Collect entries by having users message the Page
  • Utilize likes as a voting mechanism

As before, however, businesses cannot administer promotions on personal Timelines.

Accurate tagging is required in promotions

In order to maintain the accuracy of Page content, our Pages Terms now prohibit Pages from tagging or encouraging people to tag themselves in content that they are not actually depicted in. So, for instance:

  • It’s OK to ask people to submit names of a new product in exchange for a chance to win a prize
  • It’s not OK to ask people tag themselves in pictures of a new product in exchange for a chance to win a prize

We hope these updates will enable more businesses to use Facebook to launch their promotions. For more information regarding the changes to our promotions policies, check out our downloadable Promotion Guidelines, which include FAQs and best practices for running promotions through Facebook."

 

Have any quick tips of your own? Have questions or want to know more? Let us know in the comments below or contact us.

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